How we help from first enquiry to dispatch
Our support starts as soon as your enquiry comes in through the contact page. Whether you are ordering 20 event tees or 2 000 uniforms, we help you confirm the right garment, print position and turnaround time before production begins.
We also guide clients on practical matters like colour choices, size mixes, bagging and delivery options. If your order is going to a school in Botshabelo, a sports club in Thaba Nchu or a company team in Welkom, we keep the process clear and on schedule.
Artwork checks and print readiness
Annelise, our Artwork Coordinator, checks supplied artwork and prepares it for screen printing. If your logo is too small, the colours need adjusting, or the file needs cleaning up, we will let you know what must change before we go ahead.
- Artwork layout checks for text, spacing and placement
- Colour matching guidance for branded apparel
- Advice on bold lines and print-friendly detail
- Setup support for names, numbers and team sets
This helps reduce delays and keeps your final print closer to what you approved.
Sizing, sorting and packing support
Uniform and event orders often need more than just printing. We assist with size sorting, individual bagging and clear order separation so distribution is easier on your side. For schools and churches, this is especially useful when items need to be handed out quickly after delivery.
If you are unsure about sizing for staff, learners or sports teams, we can help you plan your split before production starts. That way, you avoid last-minute confusion and unnecessary changes once printing is underway.
- Size run planning for adult and youth apparel
- Individual bagging for named or grouped orders
- Clear packing for multi-location deliveries
- Bulk handling for events, staff kits and school sets
Delivery across the Free State and nationwide
Based in Hamilton, Bloemfontein, we courier orders throughout the Free State and across South Africa. Deliveries regularly go to Bloemfontein, Bethlehem, Kroonstad and Parys, as well as further afield for national campaigns and recurring business orders.
Our dispatch team keeps an eye on packing and handover so your goods leave in good order. If your delivery address has access restrictions, load-shedding disruptions or limited receiving times, tell us early so we can plan accordingly.
Support for schools, businesses and event organisers
Different clients need different support. Schools often need repeat uniform printing with consistent colours and sizes. Businesses may need staff shirts, promotional wear or workwear that presents well on site. Event organisers usually need a quick turnaround and clear separation by size or group.
We work with all of these needs every week. Our team includes Lerato in sales, Sibusiso in production, Kagiso in dispatch, Nokuthula in client care and Willem on quality control, so queries are handled by the right person at the right stage.
What to prepare before you send an enquiry
A few details up front make support faster and more accurate. If you already know your print quantity, garment type and deadline, include that with your enquiry. If not, we can still help you work it out.
- Quantity needed and preferred sizes
- Garment type, colour and print location
- Artwork or logo file if available
- Delivery town and deadline
Good details at the start help us respond clearly and keep your order moving without unnecessary back and forth.
Quality checks before your order leaves Hamilton
Every order is checked before dispatch so that print placement, colour consistency and finishing meet the brief. If anything looks off, it is picked up before collection or courier handover. That final check matters, especially on repeat orders where the same look must stay consistent from one batch to the next.
If you need support after delivery, use the enquiry form and we will review the order details with you. We aim to make the process practical, steady and easy to manage from start to finish.